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confirmation by e-mail
- Article number: CWX-100001217630
- Total installations: 74
- Downloads: 403
- Average rated: 4
ContactNow for Jira Service Desk lets you make and receive calls without leaving the ticket you're working on. Search for the caller’s recent tickets, track call activity with comments and start a call with a single click.
Seamless ContactNow Phone & Jira Ticket Integration
Make and take calls without leaving the ticket you’re working on. Agent’s can easily search for the caller’s recent tickets, track call activity with comments and start a call with a single click.
Time Saving Ticket Search
Search display tickets and users for selection to associate calls with tickets. Suggested ticket for quick assignment saving agents time. Create a new ticket with a single click.
Up-to-date & Automatic Call History
Add comments with call information automatically. Ensure agents have up-to-date information at their fingertips, to help deliver great customer experiences.
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