8x8 ContactNow for Jira Service Desk

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  • CWX-100001217630
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More details ContactNow for Jira Service Desk lets you make and receive calls... more
Product information "8x8 ContactNow for Jira Service Desk"

More details

ContactNow for Jira Service Desk lets you make and receive calls without leaving the ticket you're working on. Search for the caller’s recent tickets, track call activity with comments and start a call with a single click.

Seamless ContactNow Phone & Jira Ticket Integration

Make and take calls without leaving the ticket you’re working on. Agent’s can easily search for the caller’s recent tickets, track call activity with comments and start a call with a single click.

Time Saving Ticket Search

Search display tickets and users for selection to associate calls with tickets. Suggested ticket for quick assignment saving agents time. Create a new ticket with a single click.

Up-to-date & Automatic Call History

Add comments with call information automatically. Ensure agents have up-to-date information at their fingertips, to help deliver great customer experiences.

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