SailPoint and Atlassian are both leaders with their technical solutions. They provide usability and efficiency as standalone products.In order to maintain these benefits cross platform, we have created a connector between the two products, IdentityIQ and Jira Service Desk.
The SailPoint to Jira Service Desk integration is designed to:
1- Simplify the creation and management of Jira Service Desk accounts from the SailPoint IdentityIQ application.
2- Provide a way to send a manual provisioning request to Jira Service Desk, and perform last-minute provisioning tasks.
3- Link the Jira Service Desk Issue and the SailPoint Access Request to allow for easy data sharing with the provisioning request.
4- Serves as a solution to integrate your manual provisioning requests with your Jira Service Desk installation.