Delivery by e-mail
confirmation by e-mail
- Article number: CWX-100001217252
- Total installations: 120
- Downloads: 10
- Average rated: 3
Your customer success is your team success. Your team works with customers in Jira Service Desk but customer information is only available in Salesforce. Let the connector solves this problem.
The benefits include:
- Better experience for your customers; your customer service team has immediate access to customer information; to create personalized experience and ask the right questions.
- Integrated experience for your teams; everyone across Jira Service Desk and Salesforce gets the same view of customer.
- Speeds up Jira Service Desk adoption, while fully utilizing CRM capabilities of Salesforce.
- Automatic match of reporter with Salesforce Contact in all Jira Service Desk requests.
- View Contact and Account information from within Jira Service Desk requests.
- Coming soon - support for more Salesforce objects and fields.
- Look-and-feel is ready for the new Jira experience .
- Integrated customer success ecosystem
- Customer service helpdesk
- Case management system