Connector for Salesforce & JSD

Delivery by e-mail

confirmation by e-mail

Configure your License

If you're interested in an update, renewal or downgraden you should give us the service entitlement number (SEN-Number) of the license

Reset configuration
** Required fields
  • CWX-100001217252
  • 121
  • 10
  • 3
More details Your customer success is your team success. Your team works with... more
Product information "Connector for Salesforce & JSD"

More details

Your customer success is your team success. Your team works with customers in Jira Service Desk but customer information is only available in Salesforce. Let the connector solves this problem.

The benefits include:

  • Better experience for your customers; your customer service team has immediate access to customer information; to create personalized experience and ask the right questions.
  • Integrated experience for your teams; everyone across Jira Service Desk and Salesforce gets the same view of customer.
  • Speeds up Jira Service Desk adoption, while fully utilizing CRM capabilities of Salesforce.

Key features:

  • Automatic match of reporter with Salesforce Contact in all Jira Service Desk requests.
  • View Contact and Account information from within Jira Service Desk requests.
  • Coming soon - support for more Salesforce objects and fields.
  • Look-and-feel is ready for the new Jira experience .

Use cases:

  • Integrated customer success ecosystem
  • Customer service helpdesk
  • Case management system
Related links to "Connector for Salesforce & JSD"
Read, write and discuss reviews... more
Customer evaluation for "Connector for Salesforce & JSD"
Write an evaluation
Evaluations will be activated after verification.

The fields marked with * are required.