Elements Connect - external data fields

Built by Elements , the makers of the popular data connector for Jira Server & Data Center with 1600+ customers.

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Elements Connect for Jira Cloud brings your external data stored in SQL databases inside Jira Service Desk. It empowers agents to provide fast, accurate answers to customer requests while simplifying the ticket creation process for end-users.

⚡ The app is in free beta for a limited time. Try it now and share your feedback to participate to shape the roadmap.

?️ Future pricing can be found here .

What you can do, right now:

• Query data from your Postgre SQL databases
• Create dependencies between your connected items
• Display different data on the customer portal and on the agent view

Empower JSD customers to:

• Select the service they need from a list populated with data from a Service Catalog
• Look up assets details from a CMDB directly in JSD
• Easily retrieve contract details based on contract id

Soon available:

• More data sources: tell us what you need! ?