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- Article number: CWX-100001218484
- Total installations: 19
- Downloads: 335
- Average rated: 4
Elements Connect Salesforce is a free extension for Elements Connect that allows you to quickly set it up to query Salesforce data and display it in custom fields.
⚠️IMPORTANT UPDATE: If you use a version of Elements Connect above 6.0, you don't need to install this extension as this connector is now embedded in the main product.
Elements Connect Salesforce can:
- Autocomplete fields in Jira with information about your clients, accounts, opportunities - thus avoiding data duplication and errors.
- Display relevant information about customers to Jira Service Desk agents.
- Use Salesforce account information to automatically route your customer request to the right Jira Service Desk queue.
- Read-only custom fields that allow you to display Salesforce data based on the issues' properties
- Autocomplete custom fields that suggest values fetched from Salesforce as the user types
- Jira users don't need to pay for a Salesforce license to access Salesforce data from Jira.