Elements Connect Salesforce

Elements Connect Salesforce is a free extension for Elements Connect that allows you to quickly set it up to query Salesforce data and display it in custom fields.

⚠️IMPORTANT UPDATE: If you use a version of Elements Connect above 6.0, you don't need to install this extension as this connector is now embedded in the main product.

Elements Connect Salesforce can:

• Autocomplete fields in Jira with information about your clients, accounts, opportunities - thus avoiding data duplication and errors.
• Display relevant information about customers to Jira Service Desk agents.
• Use Salesforce account information to automatically route your customer request to the right Jira Service Desk queue.

Key features:

• Read-only custom fields that allow you to display Salesforce data based on the issues' properties
• Autocomplete custom fields that suggest values fetched from Salesforce as the user types
• Jira users don't need to pay for a Salesforce license to access Salesforce data from Jira.