Email Helpdesk for Jira

Delivery by e-mail

confirmation by e-mail

Configure your License
reset
reset
reset
reset
reset
reset
reset
reset

If you're interested in an update, renewal or downgraden you should give us the service entitlement number (SEN-Number) of the license

reset
reset
Reset configuration
** Required fields
  • CWX-100001212547
  • 43
  • 893
  • 3
More details Configure a multi-level support service for each of your products... more
Product information "Email Helpdesk for Jira"

More details

Configure a multi-level support service for each of your products in a few steps and you will start receiving new issues (tickets) as emails are received from customers.

Move tickets between support levels with two clicks and communicate with customers through issue comments.

These are the Email Helpdesk main features:

    · Allow all your customers to interact with Jira, even if they don’t have a Jira account.

    · Automatically notify customers when issue is resolved, created or commented.

    · Provide easy communication between help desk and customers through issue comments.

    · Fast escalate or de-escalate issues between support levels.

    · Maintain a ticket numbering independent from issues numbering.

    · Filter received emails to ignore those not coming from your customers.

    · Customize email notifications.

    · Easily configure a multi-level support service for each of your products. Up to 3 levels can be enabled.

    Get support by contacting us at our support email address

Related links to "Email Helpdesk for Jira"
Read, write and discuss reviews... more
Customer evaluation for "Email Helpdesk for Jira"
Write an evaluation
Evaluations will be activated after verification.

The fields marked with * are required.

Viewed