It is exceedingly difficult for Jira users to access data about how issues move through workflows - key information for targeting improvement efforts. Workflow Analyzer fixes that plus some!
Workflow Analyzer provides three types of reports:
Raw Workflow Data - from any issue navigator query, access & download data that tell you when, how often, and how long issues went into and/or stayed in any particular workflow status.
Workflow Usage Patterns - from your project navigation, open this report to find out how people really use your workflow. Learn exactly where issues go when they leave certain workflow states.
Flow Efficiency - available from the project navigation and on any individual issue, learn how often work spends waiting to be worked on. Flow Efficiency is one of the most important yet underutilized improvement metrics there is. With flow efficiency you can see where to best focus your improvement efforts: honing your craft, removing obstacles that cause waiting time, or both