iEnterprise CRM

iEnterprise CRM

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More details iEnterprise CRM - JIRA Integration will allow you to see the... more
Product information "iEnterprise CRM"

More details

iEnterprise CRM - JIRA Integration will allow you to see the reporter details from iEnterprise CRM inside JIRA ticket.

Also, all the JIRA tickets reported by a customer can be viewed in iEnterprise CRM.

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Instructions to setup the app :

  • Login to iEnterprise CRM
  • Goto Settings (see settings icon @ top-right)
  • Open Global Settings -> Integrations -> JIRA
  • Enable JIRA Integration and connect to JIRA using your JIRA credentials
  • Goto JIRA add-ons marketplace and install iEnterprise CRM app
  • Open Getting Started
  • Connect to iEnterprise CRM using the button provided there
  • Done.

Features :

  • Open a JIRA Ticket, If the reporter is a CRM contact, you can see the contact details inside the JIRA ticket, with a link to open the record from CRM.
  • When opening a contact in CRM, You can see all the JIRA tickets reported by that contact under JIRA Tab.
  • You can also open the JIRA Tickets directly inside CRM and add comments.
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