Issue Details for Jira Service Desk

Issue Details for Jira Service Desk

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  • CWX-100001219320
  • 66
  • 4
  • 3
More details This is the first version of the addon. The addon adds new... more
Product information "Issue Details for Jira Service Desk"

More details

This is the first version of the addon.

The addon adds new fields and stats in the customer portal. The fields are: Technician (a.k.a. assignee), Time Spent (time logged into the issue) and Who's Viewing (list of people who visited the ticket within the last 10 minutes.

Update 2018-12-01: Addon now also shows "Remaining Estimate" field, as per customer request.

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