Stay in the loop with developers, deliver a better service experience and get up and running instantly. Get a fully featured service desk with self-service, automation, SLAs, and CSAT reporting for requests, service and reporting.
Based on the power of Jira Core, Jira Service Desk (web-based application by Atlassian) provides a standalone, intuitive solution for incident, change and problem management that is specifically tailored to the needs of IT and service teams.
Powerful SLA support is combined with an user-friendly mask including calendar, automated request management, real-time reporting and dynamic queues and notifications that can be sent to mobile devices. The resulting short response times increase team efficiency and service requests can be processed quickly. More than 10,000 teams worldwide now use the advantages and ease of use of Jira Service Desk - IT service management made easy!