Knoetical Ticket Analysis

Knoetical Ticket Analysis

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More details Knoetical supercharges your favorite customer service platform by... more
Product information "Knoetical Ticket Analysis"

More details

Knoetical supercharges your favorite customer service platform by tagging support tickets, providing trend analysis over historical data and generating queries to search the knowledge base. At its core Knoetical is an API that provides AI applications as a service.

Current release is in beta and we welcome all the feedback.

This beta release includes following features

  • Data sync to train your own classification models
  • Priority suggestion
  • Label suggestion
  • Keyword extraction for KB search
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