Language Translation - Jira Service Desk

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More details 5 scenarios for powering a multilingual Jira Service Desk with... more
Product information "Language Translation - Jira Service Desk"

More details

5 scenarios for powering a multilingual Jira Service Desk with automated translations :

  • Ensure multilingual support and peak/non-peak times.
  • Eliminate waiting times in Internal Help Desks
  • Provide level 2 and level 3 support by allowing agents to communicate and escalate cases internally even with a language barrier
  • Expand into new markets with remote customer support.
  • Extend insights by allowing managers to analyze tickets in non-spoken language. This can improve FCRs (First Contact Resolution). Over 100 languages and 1000s of possible combinations powered by the Cloud Translations API by Google.Get Started with our guide , popular uses cases .
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