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confirmation by e-mail
- Article number: CWX-100001218572
- Total installations: 37
- Downloads: 5
- Average rated: 4
Join 7,000+ teams who have used Obie to accelerate support for IT, HR and client facing teams (sales and support).
- Reduce time to resolution
- Deflect tickets
- Enable self-serve support
- Automatically resolve common requests
How it works:
Connect Jira Service Desk - Bring your help desk into Slack and accelerate support. Enable ticket creation where issues happen, and keep everyone up to date by syncing ticket statuses and comments in a Slack thread.
Connect knowledge - leverage knowledge from Confluence, Box, Jira, Google Drive and more to deflect tickets and reduce repeat questions within the flow of work.
Obie is a paid software platform that is sold separately from Atlassian. Not an Obie customer yet? Visit https://obie.ai/atlassian / to request a demo and more.
*Obie proudly supports Jira Server