Cookie preferences
This website uses cookies, which are necessary for the technical operation of the website and are always set. Other cookies, which increase the comfort when using this website, are used for direct advertising or to facilitate interaction with other websites and social networks, are only set with your consent.
Configuration
Technically required
These cookies are necessary for the basic functions of the shop.
"Allow all cookies" cookie
"Decline all cookies" cookie
CSRF token
Cookie preferences
Currency change
Customer recognition
Customer-specific caching
Individual prices
Selected shop
Session
Comfort functions
These cookies are used to make the shopping experience even more appealing, for example for the recognition of the visitor.
Note
Statistics & Tracking
Affiliate program
Track device being used
Delivery by e-mail
confirmation by e-mail
- Article number: CWX-100001212771
- Total installations: 44
- Downloads: 979
- Average rated: 3
More details It is widely known: working with two separate systems can be very... more
Product information "PrOps for Jira - Integrate OTRS"
More details
It is widely known: working with two separate systems can be very impracticable. That's why PrOps stands for Projects and Operations. It connects the service and support level of OTRS and the project management in Jira with a direct interface. With the PrOps ticket manager you can view your OTRS tickets directly on your Jira dashboard without having imported anything previously. Using this overview you can easily create Jira issues with a predefined list of options including projects, issue types, versions, assignees and a field for the description.
List of core features:
- Gadget for viewing OTRS tickets on the Jira dashboard regarding multiple queues, an user or an user group
- Creating Jira issues with a flexible connection between the two systems
- Connecting multiple OTRS tickets with one Jira issue and the other way around
- Subject and description gets transferred automatically
- Possible configuration of
- Shown columns, labels and information
- status indicators
Related links to "PrOps for Jira - Integrate OTRS"
Read, write and discuss reviews... more
Customer evaluation for "PrOps for Jira - Integrate OTRS"
Write an evaluation
Evaluations will be activated after verification.
Viewed