Re:amaze for Jira

Re:amaze for Jira is designed to keep you and your team informed on relationships between customer conversations and Jira issues. Update Jira Issues in real time within customer support conversations. Team members can also create and link issues to their Jira projects with ease. Connect your Jira account to Re:amaze and track issues and issue updates across all of your Re:amaze brands.

Features

• Integrated with Atlassian Jira and Stride
• Email, social media, SMS, and voice support in one dashboard
• Integrated Live Chat with proactive engagement
• Real time customer monitoring
• Customer Satisfaction Surveys
• Hosted and public FAQs
• Multi-brand management
• CRM and contact management
• Team collaboration and staff notes
• Events tracking
• Automated workflows
• Customizable email templates
• Automatic collision detection
• Notifications, tags, and filters
• Response templates
• Conversation permalinks
• Autoresponders
• Roles and permissions
• Advanced reporting
• Plug-and-play embed builder
• iOS and Android apps