These cookies are necessary for the basic functions of the shop.
"Allow all cookies" cookie
"Decline all cookies" cookie
These cookies are used to make the shopping experience even more appealing, for example for the recognition of the visitor.
Statistics & Tracking
Track device being used
Delivery by e-mail
confirmation by e-mail
- Article number: CWX-100001219608
- Total installations: 6
- Downloads: 3
- Average rated: 4
More details This app has been design for the Jira Service Desk agents.... more
Product information "Service Desk Checklists"
- This app has been design for the Jira Service Desk agents.
- You can define individual checklists for each request types.
- The Service Desk Agents follow the checklists and at the same the the issue reporter is being notified about the progress through the comments.
- Individual tasks (bullets from the checklist) can be marked internal to skip the notifications.
- The checklist progress can be verified by the workflow on the issue closure (or any other step) to enforce checklist completion.
- Agents can remove the non-applicable checklist steps, however the full audit log of this action is recorded (for the future verification).
- Advance users can use powerful Jinja templating engine to make the checklist interactive (add conditions, loops, refer to the issue fields, etc).
Related links to "Service Desk Checklists"