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- Article number: CWX-100001222208
- Total installations: 8
- Downloads: 51
- Average rated: 4
More details If a user creates an issue in Jira then then the app creates an... more
Product information "ServiceNow Connector for Jira"
- If a user creates an issue in Jira then then the app creates an incident in ServiceNow.
- The App syncs all values from Jira Issue to ServiceNow incident including component, reporter, assignee, custom fields, attachment, and comments based on the mapping of the fields.
- If user updates incident in ServiceNow, the App updates the same values in the Jira issue.
- The App shows link of the Jira issue key on the ServiceNow field and ServiceNow incident number on Jira Issue.
- Users can easily track changes and sync between two different systems in an Audit Log.
Related links to "ServiceNow Connector for Jira"