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- Article number: CWX-100001220194
- Average rated: 4
ServiceNow and Jira integration by Zigiwave provides seamless collaboration between your DevOps and ITSM teams.
With the pre-built workflows in our integration platform, we automate the flow of converting incidents or other kinds of requests to bugs or issues in real-time.
However, it is not only that! You also receive:
- Bi-directional synchronization
- Conditional field mapping
- Data transformations
- Process automation
- Option to pick the target table in ServiceNow – event, incident, SCRUM, or any other module, like incident, change, request, and problem management.
- Direct links in both systems for simplified navigation
ZigiOps supports all ServiceNow modules/tables and Atlassian products like Jira Service Desk and Jira Software. Along with that, it can integrate with BMC Remedy, Cherwell, Dynatrace, NewRelic, and more.
Watch our video for a recorded demo of the integration, and also contact us here.