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- Article number: CWX-100001215170
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ConnectALL's Value Stream Integration Platform integrates Atlassian apps with ServiceNow, enabling automated, bi-directional flow of tickets and information between teams – providing end-to-end traceability and fostering cross-functional collaboration.
ConnectALL’s Value Stream Management Solution includes the Integration Platform and Value Stream Insights, a real-time analytics tool that enables you to use data from across your entire value stream to make informed decisions.
Versions: All the versions of ServiceNow, including Orlando.
Artifacts: Problem, Incident, Change Request, Comments, Attachments, Test Plan, Task, Test Case, and Test Suite.
Integrate ServiceNow with Jira Software: A customer reports an incident and it is tracked in ServiceNow. ConnectALL replicates the incident as a bug in Jira Software. The development team works on the reported bug. As the issue is rectified, all the updates flow back to the service ticket and the customer is updated automatically.